HyDEX Privacy Notice

Last updated: August 2026

Privacy Notice

HyDEX is committed to protecting your privacy and ensuring that your personal information is handled responsibly and transparently.

This Privacy Notice explains how HyDEX collects, uses and protects your personal data when you visit our website, register for events, subscribe to updates, participate in training programmes or otherwise engage with us.

Please read this notice carefully alongside any other privacy information that may be provided when we collect your personal data for a specific purpose.

Who we are

HyDEX is a collaborative hydrogen innovation programme delivered by the Energy Research Accelerator (ERA) and its partner organisations.

For the purposes of data protection legislation, the controller responsible for the processing of your personal data through this website is:

Energy Research Accelerator (ERA)
University of Nottingham
RAD Building
Jubilee Campus
Nottingham NG8 1BB

Email: info@hydex.ac.uk

If you have any questions about this Privacy Notice or how your personal data is used, please contact us using the details above.

The information we collect

Depending on how you interact with HyDEX, we may collect the following categories of personal information:

Identity Information

  • Name
  • Job title
  • Organisation

Contact Information

  • Email address
  • Telephone number
  • Postal address (where relevant)

Professional Information

  • Organisation
  • Sector
  • Areas of interest
  • Professional expertise

Technical Information

When you visit our website we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Website usage statistics
  • Cookies and similar technologies

Marketing Preferences

Where you choose to receive communications from us, we record your marketing preferences.

How we collect your information

We collect personal information when you:

  • Complete contact forms
  • Register for events or webinars
  • Sign up to newsletters
  • Register for HyDEX training or CPD activities
  • Join our business directory or network
  • Download publications
  • Contact us by email or telephone

We also collect limited technical information automatically through cookies and website analytics.

How we use your information

We use your personal data to:

  • Respond to enquiries
  • Manage event registrations
  • Deliver training and CPD activities
  • Send newsletters and updates where requested
  • Administer HyDEX programmes
  • Develop our network of businesses, researchers and stakeholders
  • Improve our website and services
  • Produce anonymous statistics about website use
  • Meet our legal and regulatory obligations

Our lawful basis for processing

Depending on the activity, we process your personal data under one or more of the following lawful bases:

  • Your consent
  • Performance of a contract
  • Compliance with a legal obligation
  • Legitimate interests in delivering HyDEX activities and supporting hydrogen innovation across the UK

Marketing communications

We will only send you newsletters, invitations and updates where:

  • you have requested them,
  • you have given your consent, or
  • we have another lawful basis for doing so.

You can unsubscribe from marketing communications at any time using the link provided in our emails or by contacting us.

Sharing your information

We may share your information where necessary with:

  • Energy Research Accelerator partners
  • Universities participating in HyDEX
  • Event management providers
  • Training providers
  • Website hosting providers
  • Professional advisers
  • Regulatory or legal authorities where required

We will never sell your personal information.

International transfers

Your information is normally stored and processed within the UK.

Where information is transferred outside the UK, appropriate safeguards will be in place in accordance with UK GDPR.

Data security

We take appropriate technical and organisational measures to protect your personal information against:

  • unauthorised access
  • accidental loss
  • misuse
  • disclosure
  • alteration
  • destruction

How long we keep your information

We only retain personal data for as long as necessary to fulfil the purposes for which it was collected, including:

  • meeting legal obligations
  • resolving disputes
  • maintaining appropriate records

Retention periods vary depending on the type of information involved.

Cookies

HyDEX uses cookies and similar technologies to:

  • ensure the website functions correctly
  • understand how visitors use the website
  • improve user experience

Further information is available in our Cookie Policy.

Your rights

Under UK data protection law you have the right to:

  • access your personal information
  • correct inaccurate information
  • request deletion of your information
  • restrict processing
  • object to processing
  • request transfer of your information where applicable
  • withdraw consent where processing relies on consent

To exercise these rights, please contact:

info@hydex.ac.uk

Complaints

If you are unhappy with how we have handled your personal information, please contact us first so we can try to resolve your concerns.

You also have the right to complain to:

Information Commissioner’s Office (ICO)

Website: https://ico.org.uk

Telephone: 0303 123 1113

Third-party websites

The HyDEX website may contain links to third-party websites.

We are not responsible for the privacy practices of those websites and encourage you to read their privacy notices before providing personal information.

Changes to this Privacy Notice

We may update this Privacy Notice from time to time.

The latest version will always be published on this page together with the date of the most recent update.